Refund and Returns Policy

Business Name: BloxAgency LLC
Website: https://bloxagency.cfd
Email: help@bloxagency.cfd
Phone: 530-434-4216
Address: 5911 B Poplar Ave, Olivehurst, CA 95961, USA
Niche: Portable Blenders

1. Overview

At BloxAgency.cfd, customer satisfaction is our top priority. We take pride in offering high-quality Portable Blenders and want every customer to be confident in their purchase.
This Refund Policy explains when returns, refunds, and exchanges may be granted.

By placing an order with us, you agree to the terms outlined below.

2. 30-Day Return Policy

We accept return and refund requests within:

📅 30 days from the date the product is delivered

To qualify for a return:

• The item must be unused or lightly tested only
• The item must be in its original condition
• Original packaging and accessories should be included
• Proof of purchase (order number or receipt) is required

3. Non-Returnable Items

The following items cannot be returned or refunded:

• Used portable blenders with significant wear
• Damaged items caused by improper use or handling
• Items returned without essential parts or accessories
• Gift cards
• Clearance or final-sale items
• Digital or downloadable content (if applicable)

4. Damaged, Defective, or Incorrect Items

If you receive:

• A damaged item
• A defective blender
• The wrong product

Please contact us within 7 days of delivery.

Provide:

• Photos or video of the issue
• Order number
• Your contact details

Once approved, we will offer either:

• A free replacement, or
• A full refund

In most cases, you do not need to return the defective item unless requested.

5. Change of Mind Returns

If you change your mind:

• You may return eligible items within 30 days
• You are responsible for return shipping costs
• Refund will be issued after inspection and approval

Returned items must be unused and in original packaging.

6. Refund Processing Time

Once we receive and approve your return:

• Refunds are issued to the original payment method
• Processing time: 3–7 business days
• Banks/payment processors may require additional time

If you do not see your refund after 10 business days, contact us.

7. Order Cancellations

Orders can be canceled within 12 hours of being placed.
Once processing or shipping begins, cancellations may not be possible.

8. Shipping Fees

• Original shipping fees (if any) are non-refundable
• Return shipping costs are the responsibility of the buyer (unless the product was defective or incorrect)

9. Lost or Stolen Packages

If a package is marked “Delivered” but you did not receive it:

• Check with neighbors or your local carrier
• Contact the shipping provider

BloxAgency LLC is not responsible for lost or stolen packages marked as delivered, but we will help guide you through filing a claim.

10. How to Request a Return or Refund

To start a return or report an issue, contact us:

📧 help@bloxagency.cfd
📞 530-434-4216

Please include:

• Full name
• Order number
• Reason for refund/return
• Photos or videos (if applicable)

Our support team responds within 24–48 business hours.

11. Policy Updates

We may update or revise this Refund Policy.
All changes will be posted on this page with an updated effective date.